I’ve only been compiling these lists for a few months now, but I think this past November has been the best month yet for community management blog posts. Picking the top five was tough, but I think I’ve ended up with a pretty good group of must-read articles for community managers. 1. Community Managers...
October was an incredible month for community management blog posts. It took a long time to sift through all of the articles and find the best. Then, when I had narrowed it down to about a dozen candidates, all lined up in my browser tabs to re-read, the power went out due to the...
When we were kids, Halloween was a big deal. Going door-to-door with friends and seeing who could collect the most candy was a highlight of the year. But now we’re adults, and we’re on the other side of the door. And for some reason, we feel slighted if children don’t come to our house...
Sometimes, community managers need to play the role of disciplinarian. It’s not a fun part of the job, but it is a necessary one. The key is how you approach it. Here are five guidelines for community managers dealing with disruptive members: 1.) Have Rules Let’s face it, most people don’t bother to read...
A few days late and several dollars short, here are my picks for the best online community management blog posts from September: 1. How to win a fight with a naked man and 5 other community-management techniques Love the title. Love the premise. Jesse Stanchak reminds us that when you strip away all that...
Earlier this week, I attended ForumCon in Chicago. Unlike so many social media events that focus on services like Twitter and Facebook while leaving out the tried-and-true forum, this event embraced the forum. It was great to see 100+ people gathered together to talk about enthusiast communities. Yes, the forum is alive and well....
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