There were loads of great online community management blog posts in March. It was tough to single out five, but here they are. 1. Challenging Community Dogma One of the reasons I love Richard Millington‘s blog is because he’s focused on analyzing data and shares what he learns. In this post, Richard tells us...
Inexcusably late, here are my picks for the top five online community management posts in February. 1. 3 Steps to Reactivate a Sleeping Community Even if you run a thriving and engaging community, there will still be people that stop visiting for any number of reasons. That’s OK. What’s not OK is to let...
Some old names here and some new. All of these posts are worth a read. 1. 5 Ways to Avoid Squashing Your Community Like a Dictator One of my first rules of community building is this: You don’t own the community, your members do. That can be scary for organizations worried about giving up...
I was recently in San Francisco for ForumCon, the conference for forum owners and operators sponsored by VigLink. The sessions were interesting and informative and the VigLink folks did a great job with the event. I identified three big themes from the conference sessions: Mobile, mobile, and more mobile Everybody recognizes the need to...
March was another great month for online community management blog posts. Here are my picks for the top five: 1. The User Engagement Cycle Every company wants (or should want) to move beyond broadcasting messages to fans on Facebook or Twitter. The real goal is to have customers talking with one another about the...
From the Better Late Than Never Department here at Cayem.com come my picks for the top five online community management blog posts from February. 1. Listen to Your Community, But Don’t Let Them Tell You What to Do In real life, we get lots of advice. Most of us have the good sense not...
January was a tremendous month for online community blogs. It was quite a job to go through all of the material and pick the top five, but here they are: 1. How To Convert Newcomers Into Regular Members One of the greatest challenges an online community manager faces is getting new visitors to stick...
You can lead a horse to water, the old saying goes, but you can’t make it drink. It’s much the same with online communities: You can present them with an idea, but you can’t make them embrace it. However, if they do embrace your idea, they will run with it as if it was...
October was an incredible month for community management blog posts. It took a long time to sift through all of the articles and find the best. Then, when I had narrowed it down to about a dozen candidates, all lined up in my browser tabs to re-read, the power went out due to the...
A few days late and several dollars short, here are my picks for the best online community management blog posts from September: 1. How to win a fight with a naked man and 5 other community-management techniques Love the title. Love the premise. Jesse Stanchak reminds us that when you strip away all that...
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