Online Communities

Hello, CustomMade!

On Monday, I’m starting a new chapter in my professional life. I’m joining the team at CustomMade, an online marketplace where professional craftspeople connect with those looking to have quality, one-of-a-kind products made. The nice lady in the video below…

Join Me At ForumCon 2013

I’ll be leading a session on community management at ForumCon 2013 in San Francisco on June 13. For those not familiar with ForumCon, it’s the only conference I know of designed for those that run consumer-focused, interest-based communities. There’s a…

ForumCon Interview

The good folks that organize ForumCon, the annual conference for forum professionals, asked me to take part in their ForumCon TV interview series. In this interview, I talk about ForumCon, the state of forums, and Delphi Forums (where I work).…