If you haven’t been following the debate about the Stop Online Piracy Act (SOPA), Google it and you’ll find plenty of articles that describe the proposed legislation better than I can. Facebook, Twitter and all of the heavyweights of user generated content have come out against SOPA. But strangely, there has been no concerted...
With the holidays, I didn’t expect to see very many community management blog posts in December. I was wrong. There were lots of great articles to choose from. Here are my top five: 1. Community Management Education (and Certs) a Sound Investment –Yet Experience Trumps All With the growing recognition that community management is...
2012 is nearly here, and lots of people are thinking about New Year’s resolutions. It’s also a great time for community managers to think about what works, what doesn’t, and how to improve. If you’re a community manager looking to make a few resolutions, here are some ideas: 1.) Measure everything that moves You...
I don’t mean to sound like a Grinch, but I’ve never been big on community activities related to the holiday season. I’ve never been against doing that kind of thing, but I’ve never actually organized anything. This year, I’m starting to come around. Our awesome team at Delphi Forums started me down this road...
I’ve only been compiling these lists for a few months now, but I think this past November has been the best month yet for community management blog posts. Picking the top five was tough, but I think I’ve ended up with a pretty good group of must-read articles for community managers. 1. Community Managers...
When we were kids, Halloween was a big deal. Going door-to-door with friends and seeing who could collect the most candy was a highlight of the year. But now we’re adults, and we’re on the other side of the door. And for some reason, we feel slighted if children don’t come to our house...
Sometimes, community managers need to play the role of disciplinarian. It’s not a fun part of the job, but it is a necessary one. The key is how you approach it. Here are five guidelines for community managers dealing with disruptive members: 1.) Have Rules Let’s face it, most people don’t bother to read...
Earlier this week, I attended ForumCon in Chicago. Unlike so many social media events that focus on services like Twitter and Facebook while leaving out the tried-and-true forum, this event embraced the forum. It was great to see 100+ people gathered together to talk about enthusiast communities. Yes, the forum is alive and well....
From the Better Late Than Never Department here at Cayem.com, it’s my picks for the best community management blog posts from August. Again, another great crop of articles. 1. Is the 90-9-1 Rule for Online Community Engagement Dead? The 90-9-1 Principle (A.K.A. the 1% Rule) has been conventional wisdom among online interaction professionals for...
I’ve recently had to reevaluate my thinking about online communities. This change of heart came about through my experience with the terrific new music sharing service Turntable.fm. Turnable.fm lets users create or join listening “rooms” where up to five users can be the DJ’s, taking turns playing songs. Everyone in the room can rate...
About
Contact
Subscribe
LinkedIn
Google+
Facebook
Twitter